Refund and cancellation policy

At Videresells, operated by Dries Enterprise, we offer both digital and physical products. Please read our refund and cancellation policy carefully before making a purchase.

Digital products, such as access to our supplier platform, are non-refundable. Due to the nature of digital content and immediate access upon purchase, all sales of digital goods are final. By completing your order, you acknowledge that you waive your right of withdrawal for these products.

For physical items like our mystery clothing boxes, customers are entitled to return the product within 14 days of receiving it, in accordance with EU consumer protection laws. Returned items must be in their original, unused condition and properly packaged. Customers are responsible for covering return shipping costs. Refunds for eligible returns are processed within 1-5 business days through the Wix platform. In the event of a dispute, we reserve the right to contest the chargeback or refund claim.